Downloads

Please try to restore your purchases by tapping on the Settings icon in the top right corner of the app, then 'Restore Purchases.' You may be prompted to enter your Google username and password, which will unlock the newest issue available in the app for you to download.

First, please try restarting the app by doing the following:

1. Exit the app by pressing the home or back button once.
2. From your home screen's apps menu, tap Settings and then, under the 'Device' heading, select 'Apps.'
3. Find the app, select it, then tap 'Force stop.' Tap 'OK.'
4. Make sure your device has strong wi-fi connectivity while you launch the app again.

If this doesn't do the trick, you may have a faulty download of the app. To refresh, do the following:

1. Return to Settings, tap 'Apps' under the 'Device' heading, and find the app in question again.
2. Tap 'Uninstall' and confirm.
3. Launch the Google Play store, and download the app again.
4. Take a moment to double-check the strength and stability of your wi-fi connection.
5. Launch the app again and try 'Restore Purchases.'

First, please double check that the app is actually frozen. Some of the issue content can be rather large, and take a considerable time to download over slower internet connections. If you are positive that the downloading/restoring is frozen, please follow these steps to restart the app.

1. Exit the app by pressing the home or back button once.
2. From your home screen's apps menu, tap Settings and then, under the 'Device' heading, select 'Apps.'
3. Find the app, select it, then tap 'Force stop.' Tap 'OK.'
4. Make sure your device has strong wi-fi connectivity while you launch the app again.

To remove an issue from your device, navigate to the Store view (where you see the covers of all the issues at once), and long-press the cover of the issue you'd like to delete. After a moment a prompt will appear asking if you'd like to remove the issue.